Privacy Policy

This Privacy Policy explains how Saving Grace Locksmith (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website or request our locksmith services. By accessing our Site or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site and our Services.

Information We Collect:

Information You Provide

We collect personal information that you provide directly, such as your name, phone number, email address, service address, and any details needed to complete a locksmith service. This includes information provided through website forms, phone calls, email, text, or in-person communication.

Information Collected Automatically

When you visit our website, we may automatically collect data such as your IP address, device type, browser information, pages viewed, time spent on the site, and general browsing behavior. Cookies and analytics tools may be used to understand how visitors use the Site and improve performance.

Information Collected During Service

For safety and verification purposes, our technicians may request identification or proof of ownership before performing certain services. We do not keep copies of identification unless required for legal or regulatory reasons.

How We Use Your Information

We use personal information to provide locksmith services, verify customer identity, respond to inquiries, schedule appointments, process payments, and improve our operations and website. Your information may also be used to comply with legal obligations and ensure the safety and security of our customers and technicians. We do not sell or rent personal information to third parties.

Sharing Your Information:

Service Providers

We may share information with trusted third-party companies that assist us with payment processing, website hosting, scheduling, communications, or analytics. These parties may only use your information as necessary to perform their services on our behalf.

Legal Requirements

We may disclose personal information if required by law, in response to a legal request, or if necessary to protect our rights, safety, customers, or property.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve website functionality. You may adjust your browser settings to refuse cookies, but certain features of the Site may not function properly as a result.

Data Security

We take reasonable measures to protect the personal information we collect. While no method of electronic transmission or storage is completely secure, we work to safeguard your data through industry-standard practices and limited internal access.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal requirements, or handle disputes. When information is no longer needed, it is securely deleted or anonymized.

Your Rights

Depending on your location and applicable laws, you may have the right to access, update, or request deletion of your personal information. You may also request details on how your information is used. To submit a request, contact us using the information provided below.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from minors. If you believe a child has provided personal data, please contact us so we can remove it.

External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites. We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time. When updates are made, the “Last Updated” date will be revised accordingly. Continued use of the Site or Services after changes indicates acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or to make a privacy-related request, please contact:

Saving Grace Locksmith
Phone: 719-259-0264
Email: [email protected]